Jira Service Management

{"xsrfToken":"e36bc2be0e3a96790d3893dc867e737a860e0027_lout","branding":{"id":"1","key":"flrs","name":"Fuzzy Logic Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#0e0e0e","headerLinkColor":"#ffffff","headerLinkHoverColor":"#d1ab00","headerLinkHoverBGColor":"#d1ab00","headerBadgeColor":"#d1ab00"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e8200a9e-7086-4568-9f91-6b795500765e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYThjNTc5Yy1jZmFmLTQzYTQtYjUzMS05NjIyYzcxMjRmM2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU4MjAwYTllLTcwODYtNDU2OC05ZjkxLTZiNzk1NTAwNzY1ZSI6WyJyZWFkIl19LCJleHAiOjE3Mjg4OTY3MDIsIm5iZiI6MTcyODg5NjEwMn0.oNnydEXDTtPg6AnPsbZfosIU5lL-0DJLRbg9bN26iSE&client=da8c579c-cfaf-43a4-b531-9622c7124f3e&mode=fit","logoId":"e8200a9e-7086-4568-9f91-6b795500765e","isLogoAvailable":true,"helpCenterTitle":" Welcome to the Fuzzy Logic Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Fuzzy Logic Website","userInitialAnnouncementMessageWiki":"<a href=\"https://www.flr.io\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.flr.io</a>","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":" Welcome to the Fuzzy Logic Help Center","sharedPortalName":"Help Center","announcementHeader":"Fuzzy Logic Website","announcementMessage":"https://www.flr.io","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"en-GB":{"helpCenterTitle":" Welcome to the Fuzzy Logic Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1a1b1a","helpCenterTitleColor":"#d7d7d7","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"flrs","projectId":10015,"serviceDeskId":1,"name":"Fuzzy Logic Support","description":"Welcome to the Fuzzy Logic technical support portal! You can ask us all your questions, submit your problems, or suggest your ideas for improvements and features, in a single place. This is your place and the Fuzzy team's privileged interface.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"26","name":"Any question on how Fuzzy Logic works","descriptionHtml":"","callToAction":"Any question on how Fuzzy Logic works","introHtml":"Wonder how it works ? We are here to help you!","icon":10571,"iconUrl":"https://fuzzylogicrobotics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10571","groups":[11],"key":""},{"id":"25","name":"Report a problem with Fuzzy Logic products","descriptionHtml":"","callToAction":"Report a problem with Fuzzy Logic products","introHtml":"Facing an issue? Report and get feedback from the Fuzzy team.","icon":10472,"iconUrl":"https://fuzzylogicrobotics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[11],"key":""},{"id":"27","name":"Request a robot model to be integrated in Fuzzy Studio","descriptionHtml":"","callToAction":"Request a robot model to be integrated in Fuzzy Studio","introHtml":"Provide specifications for a robot model to be incorporated into Fuzzy Studio.","icon":10469,"iconUrl":"https://fuzzylogicrobotics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[11],"key":""},{"id":"23","name":"Suggest ideas to improve Fuzzy Logic products","descriptionHtml":"","callToAction":"Suggest ideas to improve Fuzzy Logic products","introHtml":"Any ideas for improvement? A new feature in mind? Let us know!","icon":10498,"iconUrl":"https://fuzzylogicrobotics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[11],"key":""},{"id":"10","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://fuzzylogicrobotics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"12","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"Let us know if something isn't working properly and we'll aim to get it back up and running quickly.","icon":10521,"iconUrl":"https://fuzzylogicrobotics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"13","name":"Report broken hardware","descriptionHtml":"","callToAction":"Report broken hardware","introHtml":"Report hardware that might be faulty or broken e.g. a broken computer screen or a damaged server.","icon":10512,"iconUrl":"https://fuzzylogicrobotics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"Client request"}],"orderMapping":{"11":[27,25,26,23],"9":[23],"5":[12,13],"1":[12,13],"4":[12],"2":[13]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FLRS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYThjNTc5Yy1jZmFmLTQzYTQtYjUzMS05NjIyYzcxMjRmM2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg4OTczMDIsIm5iZiI6MTcyODg5NjEwMn0.AU3RSe6uHLYSjYS3RN1NPPM5JKZGPb1yn_RYuyNG0vo","targetCollection":"upload-project-10015","endpointUrl":"https://api.media.atlassian.com","clientId":"da8c579c-cfaf-43a4-b531-9622c7124f3e","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fuzzylogicrobotics","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e36bc2be0e3a96790d3893dc867e737a860e0027_lout","baseUrl":"https://fuzzylogicrobotics.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://fuzzylogicrobotics.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"da8c579c-cfaf-43a4-b531-9622c7124f3e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7d2f99ab11a240cb813cd84f225cd642","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}